Official Website Policies
We maintain a strict zero-tolerance policy for fraudulent chargebacks.
By making payment, you agree to our refund and cancellation terms.
Clients must contact us directly to resolve concerns before initiating a chargeback.
We retain signed booking confirmations, invoices, payment records, and communication history to defend disputes.
Knowingly filing a false chargeback may result in legal action and recovery of associated costs.
We aim to resolve disputes professionally and fairly within 14 business days.